Privacy Policy

EPISTAR CORPORATION (”the EPISTAR”) places a high value on customers’ privacy. In order to protect your rights and interests, please read the following Privacy Policy carefully:

1. Scope of the Private Policy

    The Privacy Policy explains how EPISTAR processes personal information collected from Internet users while accessing various services on the EPISTAR's website (hereinafter referred to as "the Website"), participating in activities, etc.

2. Collection of Information

    The purpose of information collection is to verify the identity of users accessing the Website, as well as to provide various services, including: You will be required to provide your personal information to EPISTAR when accessing services on the Website, browsing website content, participating in activities, or using other website features. Such information shall include, but not limited to your name, mobile phone number, e-mail address, etc. EPISTAR retains the aforementioned information provided by you, as well as relevant data recorded by the system while browsing the Website or making online inquiries, such as your IP address, time of usage, browser, and browsing history.

3. Information Protection

    EPISTAR keeps your personal information intact in its database and adopts strict security measures to prevent it from being accessed by unauthorized parties. All EPISTAR personnel have received comprehensive training on information security and are fully aware of their fundamental responsibilities to keep the customer information confidential. Any employee who violating the confidentiality obligations shall be subject to the punishment according to relevant laws and EPISTAR's internal regulations. To ensure the integrity and safety of your personal information, EPISTAR has provided appropriate maintenance to all data processing systems where personal records are stored; strict requirements established by relevant competent authority are also satisfied in order to protect your personal information from being stolen or damaged.

4. Use of Information

    Your personal information shall only be used for the specific purposes defined and within the scope prescribed by relevant regulations. Unless agreed by you or specifically prescribed in other regulations, the Website shall not disclose your personal information to any third party or use it for any purposes other than the specific purposes already defined.

5. Usage of Cookies

    In order to provide better services, the Website may use cookies to record and analyze user behaviors. The system supports the user identification function and is able to execute different tasks based on the user's preferences regarding information processing.

6. Your Privacy RightsAdditional

    Additional Rights for the EEA and Certain Other Territories: If you reside in certain territories (such as the European Economic Area), you may have the right to exercise certain privacy rights available to you under applicable laws. EPISTAR will process your request in accordance with applicable data protection laws. EPISTAR may need to retain certain information for record-keeping purposes and/or to complete transactions that you began prior to requesting any deletion.

Right not to provide consent or to withdraw consent: EPISTAR may seek to rely on your consent in order to process certain personal information. Where we do so, you have the right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.

Right of erasure: In certain circumstances, you may have the right to the erasure of personal information that EPISTAR hold about you (for example if it is no longer necessary for the purposes for which it was originally collected).

Right to object to processing: You may have the right to request that EPISTAR stop processing your personal information and/or to stop sending you marketing communications.

Right to rectification: You may have the right to require us to correct any inaccurate or incomplete personal information.

Right to restrict processing: You may have the right to request that EPISTAR restrict processing of your personal information in certain circumstances (for example, where you believe that the personal information we hold about you is not accurate or lawfully held).

If you would like to exercise any of the above rights, please contact privacy@epistar.com so that EPISTAR may consider your request under applicable law. To protect your privacy and security, EPISTAR may take steps to verify your identity before complying with the request.

7. Amendment of the Privacy Policy

    EPISTAR may amend the Privacy Policy if necessary to ensure the proper protection of users' privacy. All amended clauses will be published on this Website.